Cookie Policy

Last updated: 2.7.2024

In the spirit of transparency, this document details how Decom Engineering processes any personal data collected or received when users visit our website www.decomengineering.com.

1. What Information Does Decom Engineering Collect and How Is It Used?

When someone visits www.decomengineering.com, we use technology to collect information to help us provide you with a good experience and also to allow us to improve the site and the services that we offer. This means that when you visit this website, cookies or similar technologies will be placed on your computer or device. To help you make informed decisions about how your data will be collected, we have provided a description of these technologies.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or other devices when you visit websites. They are widely used to make websites work more efficiently and to provide information to the owners of the website.

3. How Do We Use Cookies?

Cookies allow us to recognize users (where appropriate), tailor the content on our website, and help us improve its functionality. Without certain types of cookies enabled, the website may not function as efficiently or to its full capacity, which could negatively affect the user experience.

We use cookies to obtain information about visitors to the website and about the devices used to access the website. The information that we gather includes IP addresses, operating systems, browser types, and, depending on the cookie, statistical data about browsing actions and patterns.

4. Types of Cookies

Session Cookies: These are temporary cookies that are only used while you use the website. They are helpful when navigating around the website, particularly to remember what you chose or populated on a previous page, so that you don’t have to re-enter the information again.

Persistent Cookies: These embed on your computer or device and stay after you have visited the website. They help us to identify you as a unique visitor and remember your details for future visits.

Essential Cookies: These are crucial for the running of the website. It is recommended not to disable this type of cookie, but you can manage them via the table in Section 5.

Experience & Insight Cookies: We use these cookies to see how visitors reach our website and the path they take through it. This helps us to improve our service. We use tools such as Google Analytics, HubSpot, and Tawk.to to help understand the data gathered.

5. How You Can Control and Delete Cookies

Most cookies help you get the best out of our website, but you can set up your browser to delete or refuse some or all cookies, or to let you know if a cookie has been sent. Please remember, if you do delete some or all cookies, the website may not function fully and your experience may be affected.

If you want to learn more about cookies, including how to manage and delete them, the following third-party websites provide clear information:

6. Website Cookies

Details of the cookies used on our website are detailed below:

Cookie namePurposeMore informationDuration
CRAFT_CSRF_TOKENEssential: For GDPR purposes, Craft’s default cookies do not collect any personal or sensitive information.Craft’s default cookies are only used to communicate with your Craft installation for user authentication, form validation/security, and basic web application operations.End of session
CraftSessionIdEssential: Associated with the Craft web content management system as an anonymous session identifier.—End of session
_gaExperience & Insight: Used to distinguish users.—2 years
_gatExperience & Insight: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.—1 minute
_gidExperience & Insight: Used to distinguish users.—24 hours
__hs_opt_outExperience & Insight: Used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.—2 years
__hs_do_not_trackExperience & Insight: Can be set to prevent the tracking code from sending any information to HubSpot.—2 years
__hs_testcookieExperience & Insight: Used to test whether the visitor has support for cookies enabled.—Session
hs_ab_testExperience & Insight: Used to consistently serve visitors the same version of an A/B test page they’ve seen before.—Session
hs_lang_switcher_choiceExperience & Insight: Used to redirect visitors to the language version of a page they’ve selected in the past.—30 minutes
<id>_keyExperience & Insight: When visiting a password-protected page, this cookie is set so future visits from the same browser do not require login.The cookie name is unique for each password-protected page.—
hs-messages-is-openExperience & Insight: Used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits.Resets after 30 minutes to re-close the widget after 30 minutes of inactivity.30 minutes
hs-messages-hide-welcome-messageExperience & Insight: When dismissed, a cookie is set to prevent the welcome message from appearing again for one day.—1 day
__hstcExperience & Insight: Main cookie for tracking visitors.Contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).2 years
hubspotutkExperience & Insight: Used to keep track of a visitor’s identity.Passed to HubSpot on form submission and used when de-duplicating contacts.10 years
__hsscExperience & Insight: Keeps track of sessions.Used to determine if we should increment the session number and timestamps in the __hstc cookie. Contains the domain, viewCount (increments each pageView in a session), and session start timestamp.30 minutes
__hssrcExperience & Insight: Whenever HubSpot changes the session cookie, this cookie is also set.We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.Session
messagesUtkExperience & Insight: Used to recognize visitors who chat via the messages tool.If the visitor leaves the site before they’re added as a contact, they will have this cookie associated with their browser. If there is a history of chatting with a visitor and they return to the site later in the same cookied browser, the messages tool will load the conversation history with that visitor.—
TawkConnectionTimeExperience & Insight: Previous registration timestamp.—Session
Tawk_<propertyId>Experience & Insight: Socket connection URL.——
__tawkuuidExperience & Insight: Domain restriction values.—10 years

7. Third Party Websites

This policy does not cover any websites we link to from this website. For more information about cookies on other websites, please read their respective policies or statements.

8. Data Protection

Please refer to our Privacy Policy for further information regarding how we process personal data collected via cookies and for more information regarding the controls in place.

For further information, please contact us at: